If you're looking for a burger joint that offers much more than just a great patty, look no further than Bill Gray's Chili in Rochester, NY. Nestled at 3240 Chili Ave, this popular hamburger restaurant has garnered rave reviews for its fantastic service and mouthwatering menu. Family gatherings and celebrations thrive here; customers like Mrs. Christian have praised the attentive service, especially for large parties.
Tom Ross echoes this sentiment, complimenting a server named Kyra for her diligence, making group dining a breeze. The food shines, too—many diners indulge in their fries and burgers, while others savor the well-executed fish fry, as mentioned by Jennie Cialini. Customers appreciate the crunch and quality of fried items, thanks to the skilled management that ensures everything is cooked to perfection.
Despite a few mentions of chilly indoor temperatures, the warmth of the staff and the quick service stand out. Alex highlights how efficiently orders are prepared, with meals ready in just 10 minutes. For both casual outings and special occasions, Bill Gray's Chili emerges as a winning choice for delicious food and inviting service.
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Does not have assistive hearing loop
Service options
Has outdoor seating
Has no-contact delivery
Offers delivery
On-site services available
Offers takeaway
Serves dine-in
Highlights
Has fast service
Has fireplace
Has great beer selection
Popular for
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves alcohol
Serves beer
Serves cocktails
Serves coffee
Serves comfort food
Serves food
Serves happy-hour drinks
Serves happy-hour food
Serves late-night food
Quick bite
Serves spirits
Serves vegetarian dishes
Serves wine
Dining options
Serves lunch
Serves dinner
Has counter service
Serves dessert
Has seating
Amenities
Has bar on site
Has gender-neutral toilets
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Good for groups
LGBTQ+ friendly
Popular with tourists
Transgender safe space
Popular with university students
Planning
Doesn't accept reservations
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Pets
Dogs allowed outside
Photos
Reviews For Bill Gray's Chili
Mrs Christian
Jul 2,2025
We had a birthday dinner here. Family of about 35 - 40 of us. The service was very good. Our host was nice and fast. I'd recommend this place for a nice place to celebrate for adults.
Tom Ross
Jul 2,2025
We had a great dinning experience tonight. There were approximately 25 of us and Kyra did an amazing job taking our orders and delivering our food and drinks. Well done Kyra, thanks again for all your hard work. Tom R.
Jennie Cialini
Jun 30,2025
My son loves their burgers ams fries. My mom and I had the fish fry recently, and it was incredibly good. We ate every bite.
Alex
Jun 13,2025
This location does a really nice job. The fried foods come out nice and crisp. The manager here runs this location very well. In the past, if I had an issues (due to new employees training) with the orders he personally handles it and does a wonderful job. This location is very clean. The service is very quick. I ordered a chicken tender meal and a burger meal and they had it bagged and ready in 10 minutes!
Angela Weaver
Jun 4,2025
It was cold inside b it the girl serving us and continually taking care of us was such a sweet heart, great food and drinks!
Adam Antine
May 9,2025
A welcoming atmosphere and great food with fast service combine to make an ideal lunch or dinner location. A Rochester favorite and a personal favorite especially on great plate Tuesday. Plenty of seating and parking make this a low hassle experience.
Andres M
Apr 11,2025
AMAZING my experience tasting for the first time the original Garbage Plate from Rochester, I love it the crazy combinations of sides. Also, I love it the 2 different ambient of the place. The customer service was nice and really quickly when I did my pickup order! Full recommended
Alexander K
Apr 5,2025
Works best cheeseburger! Nice staff, clean tables, food was good, burger and the chicken sandwich. Fries are nice too not that salty. A classic.
Reviews For Bill Gray's Chili